• Posted by: April Dodson
• 0 Comment

When you have an issue with your heating or air unit, what is the first thing you do?   Most Google the questions they need answered.   Is this you?

It is important to arm yourself with these great questions to ensure your home get the best quality and service as possible.

 

Question 1: What is the Experience Level of the HVAC Technicians Doing the Work?

Equipment Repair, Equipment Service, new install, duct design?  These are all common service a HVAC technician should be trained in and familiar with.

 

Question 2: Are There Other Options Besides Replacing my Air Conditioner?

It is often a good idea to get a quote from 2 companies if you are being asked to replace your current unit.   You need to ask if a replacement is absolutely necessary and why?

 

Question 3: What’s the Employment Status of Your HVAC Technicians? 

Are you working with an individual technician?  Or a company?   If it is an individual confirm they have insurance and work comp.   At Your Service Air, goes above and beyond with you in mind.  All employees are background checked and drug tested, for your peace of mind and they will treat your home or workplace with the utmost respect and care. At Your Service Heating & Air service techs will protect the work area by wearing booties, using drop cloths and thoroughly cleaning up after an installation or repair has been completed.

 

Ultimately, like any other purchase decision you are the customer and the company you work with should provide whatever clarity and transparency you need for peace of mind. The more questions you ask, the more you will raise the bar of quality for your air conditioner replacement or repair.